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3/4/2024 - NJ Transit - FY25 Fare Adjustment Proposal Information & Resources



Dear Members of Congress, Legislators, County and Municipal Officials, and Stakeholders:


NJ TRANSIT appreciates your continued support and advocacy. We thank you in advance for sharing the vital information below with your constituents and respective communities, as it boosts NJ TRANSIT’s public engagement efforts.


Please note that the following additional information regarding today’s announcement (please see below) of the FY25 Fare Adjustment Proposal may be found at


  • Public Hearing Presentation (Video)
  • Public Hearing Presentation (PDF)
  • Proposed Fare Tables
  • Background
  • Examples of Proposed New Fares
  • Public Participation & Public Hearings (including a link to submit public comments online)
  • Public Hearings Schedule & Locations


Please feel free to call on NJ TRANSIT’s Government and Community Relations team if we can be of further assistance. Again, we thank you in advance for sharing this information.


Matt McHale

Deputy Chief of Staff


(973) 491-8920




January 24, 2023


Contact: Press Office







Fare Adjustment Proposal Maintains Overall Service Levels;

Public Comment Encouraged at Locations Across the State.


NEWARK, NJSince 2015, NJ TRANSIT has held the line on fare increases while not only improving service performance, but adding additional service on more than 100 bus routes and implementing substantial emergency service to support customers abandoned by multiple private bus carriers.


In addition, NJ TRANSIT has improved the customer experience through a variety of enhancements since 2018, including fully restoring the ranks of locomotive engineers, delivering a highly rated and completely redesigned NJ TRANSIT Mobile App, introducing new fare payment technologies, and graduated more than 2,300 new bus operators, along with numerous other improvements.NJ TRANSIT has also introduced several improvements for its Access Link paratransit service customers, including the launch of Access Link Online, a new Access Link mobile app, and the introduction of the popular Access Link Riders’ Choice Pilot Program – a partnership with Uber and Lyft to expand options for Access Link customers. And all of this while operating the system with the highest standards of safety and security, including meeting the federal requirements for Positive Train Control in 2020 and expanding the presence of New Jersey Transit Police Department officers throughout the system.


Since the onset of the pandemic, NJ TRANSIT ridership has returned to approximately 80% of pre-COVID levels, with many peak period trips at or exceeding pre-pandemic levels. However, NJ TRANSIT is entering the fifth consecutive year of ridership that will be below pre-COVID levels, which has resulted in a reduction of nearly $2 billion in farebox revenue for the agency. NJ TRANSIT responsibly used federal COVID relief funding over a multi-year period to maintain full service levels, however that funding will be exhausted in Fiscal Year 2025 (FY25), which runs from July, 1 2024 through June 30, 2025. The COVID pandemic exacerbated the agency’s structural funding deficit that has existed since NJ TRANSIT was created more than 40 years ago.


In July 2023, NJ TRANSIT’s very preliminary estimates for FY25 identified a budget deficit of $119 million. As the budget projections have continued to be refined since that time, and as the federal COVID-relief funding will be exhausted in FY25, cost drivers have increased substantially. In addition to an increase in inflation of over 30% since 2015, affecting things such as fuel costs and materials, other costs have also risen significantly:


  • Operational costs of more than $30 million associated with operating emergency bus service to replace multiple abandoned private carrier bus routes.
  • NJ TRANSIT’s contracted services, such as our Access Link paratransit service, the River LINE and Hudson-Bergen Light Rail systems, and private bus carriers.
  • Contractual wage increases related to labor collective bargaining agreements covering approximately 10,000 of the 12,000+ NJ TRANSIT employees.
  • Healthcare costs, which have risen nearly 47% during this period.


As NJ TRANSIT began the preparations for the FY25 budget process, the agency underwent an intensive internal assessment to identify and maximize cost reductions and revenue enhancements.


Through a combination of $44 million in cost reductions, along with an additional $52 million in revenue enhancements, NJ TRANSIT is reducing the originally projected FY25 deficit and offsetting some mandatory, non-discretionary cost escalations. Included in the FY25 revenue enhancements are the proposed conclusion of the FLEXPASS pilot and the implementation of 30-day expiration dates on all one-way tickets. Internal savings and revenue enhancements alone, however, are not sufficient to eliminate this budget gap.


In order to close the remaining budget gap of $106.6 million, NJ TRANSIT is proposing a systemwide fare adjustment of 15 percent taking effect on July 1, 2024. This proposed fare adjustment, along with NJ TRANSIT’s internal efficiencies, savings and revenue enhancements would allow for a fully funded FY25 operating budget that avoids reducing service levels.


Examples of proposed new fares:



* Access Link fares are based on comparable bus fares


This fare adjustment proposal also includes annual systemwide increases of 3%, effective July 1, 2025 and going into effect on July 1st of each subsequent year – no fare would increase more than 3% annually.


Public Participation & Public Hearings

Customers may visit for complete information regarding the fare adjustment proposal, to view the hearing schedule and to submit comments electronically.


To ensure maximum public participation in the process, NJ TRANSIT will hold 10 scheduled public hearings in 10 New Jersey counties, including both morning and evening sessions, beginning Monday, March 4, 2024, through Friday, March 8, 2024, to allow the public the opportunity to learn more about the proposed fare adjustment and offer comments before the plan is considered by the NJ TRANSIT Board of Directors.


In addition to appearing in person, members of the public also may submit comments for the record online at, via postal mail to: PUBLIC HEARING OFFICE – FARE PROPOSAL COMMENTS, ONE PENN PLAZA EAST, NEWARK, NJ 07105, or via email at public comment period will be open until 11:59 p.m., Friday, March 8, 2024.


All public hearings/information session locations are accessible for persons with disabilities. Individuals requesting a sign language interpreter, language assistance or other accommodations to participate in a public hearing should contact the Public Hearing Office at (973) 491-8520 or TTY (800) 772-2287 between the hours of 8:30 a.m. and 5:00 p.m., by Friday, February 16, 2024, in order for NJ TRANSIT to make necessary arrangements.




Monday, March 4, 2024 - 11:00 AM – 1:00 PM


CHERRY HILL (Camden County)

Cherry Hill Public Library – Conference Center

1100 Kings Hwy N, Cherry Hill, NJ 08034


Monday, March 4, 2024 - 6:00 PM – 8:00 PM


ATLANTIC CITY (Atlantic County)

Atlantic City Convention Center – Meeting Room 309

1 Convention Blvd, Atlantic City, NJ 08401


Tuesday, March 5, 2024 - 10:00 AM – 12:00 PM


PATERSON (Passaic County)

Passaic County Community College – Paterson Room

1 College Blvd, Paterson, NJ 07505


Tuesday, March 5, 2024 - 6:00 PM – 8:00 PM


HACKENSACK (Bergen County)

Bergen County Administration Building – Conference Center

2 Bergen County Plaza – 1st Floor, Hackensack, NJ 07601


Wednesday, March 6, 2024 - 10:00 AM – 12:00 PM


TRENTON (Mercer County)

Trenton Transit Center

72 S Clinton Ave, Trenton, NJ 08609


Wednesday, March 6, 2024 - 6:00 PM – 8:00 PM


BELMAR (Monmouth County)

Belmar Municipal Building – Council Chambers

601 Main St, Belmar, NJ 07719


Thursday, March 7, 2024 - 10:00 AM – 12:00 PM


WOODBRIDGE (Middlesex County)

Berkeley College Woodbridge Campus Student Center

430 Rahway Ave, Woodbridge Township, NJ 07095


Thursday, March 7, 2024 - 6:00 PM - 8:00 PM


UNION (Union County)

Kean University – North Avenue Academic Building – Conference Center, Room 606

1000 Morris Ave – 6th Floor, Union, NJ 07083


Friday, March 8, 2024 - 10:00 AM – 12:00 PM


SECAUCUS (Hudson County)

Frank R. Lautenberg Rail Station – Long Hallway

County Road & County Avenue, Secaucus, NJ 07094


Friday, March 8, 2024 - 6:00 PM – 8:00 PM

NEWARK (Essex County)

NJ TRANSIT Headquarters – Board Room – 9th Floor

1 Penn Plaza East, Newark, NJ 07105



NJ TRANSIT is the nation's largest statewide public transportation system providing more than 925,000 weekday trips on 263 bus routes, three light rail lines, 12 commuter rail lines and through Access Link paratransit service. It is the third largest transit system in the country with 166 rail stations, 62 light rail stations and more than 19,000 bus stops linking major points in New Jersey, New York and Philadelphia.